Booking fee
The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
* This tour requires at least one of the following per booking: Adult, Senior
Thermal Getaway hosts unique insights for travellers wanting to experience a fulfilling and enriching journey that will create lasting memories. Uncover under cave wonders, geothermal hotspots, discover vibrant cities and be immersed in the awe-inspiring Māori heritage that holds a special bond with this ancient land. A huge range of family attractions and adrenaline activities, as well as peaceful nature-based experiences that will get you back in touch with the real world. Come and discover New Zealand’s most unique geothermal experience on this luxury private tour.
Boat ride on an underground stream through the Waitomo Glowworm Caves.
Be entertained by the cultural performance group by way of song and dance.
Fully guided private return transfers from Auckland
Refreshments and water onboard
Explore the incredible Lady Knox geyser eruption with heights of 10 to 20 metres.
Complimentary Hobbiton beverages - Ale, cider, ginger beer or an English dark beer.
Sightseeing historical government gardens, thermal springs and Polynesian spa.
Admission to Hell's Gate Excite Experience including geothermal walk & Māori carving.
Marvel at awe-inspiring stalactites and stalagmites during the visit to iconic Glow-worm Caves.
Dinner
Admission to 2.5 hours fully guided experience at Hobbiton Movie Set.
Chance to step into a real The Lord of the Rings film set.
Enjoy 4 hours of traditional, powerful, and entertaining Māori cultural performance.
Explore the scenic beauty of Lake Taupō by stretching your legs along the lakeside.
Soak up stunning views over the amazing geothermal reserve.
A captivating experience of the Whakarewarewa, The Living Māori Village.
See where major scenes were filmed and discover behind-the-scenes secrets.
A local English-speaking tour escort throughout the journey
Visit the thermal wonderland of Wai-O-Tapu and witness its unique volcanic features.
Be captivated by the thousands of magical glow-worms as you glide silently by boat
Admission to Whakarewarewa, The Living Māori Village & Cultural Experience.
Experience real fun, thrill and speed on an exhilarating Jet Boating experience.
Visit mighty and majestic Huka falls.
Visit to the stunning lake city of Taupō waterfront.
Admission to Lady Knox Geyser & self-guided walk at Wai-O–Tapu Thermal wonderland.
4 Star Hotel Accommodation on Twin Sharing Basis including Breakfast.
Luxurious temperature controlled transportation
Rotorua city highlights – Government gardens, thermal springs & Polynesian spa Entry Not Included).
Admission to fully guided 45 minutes experience at Waitomo Glow Worm Caves.
Enjoy the best water-level viewing of the majestic Huka Falls.
Bathe in world-famous mud baths, soak in the sulphur spas & cool plunge pool.
Pick up and drop off from Auckland
Relax and rejuvenate yourself in the sulphur spa and cool plunge pool.
Walk through the surreal lunar-like environment to witness the volcanic wonders.
Witness spectacular views from Mt. Ngongotaha and have fun riding the skyline gondola and luge.
Lunch and Dinner where not specified as included.
Departure Point
8 Customs Street East, Auckland CBD, Auckland 1010, New Zealand
Traveler pickup
137-147 Quay Street, Auckland CBD, Auckland 1010, New Zealand
107 Quay Street, Auckland CBD, Auckland 1010, New Zealand
Auckland Intl Airport, Auckland Central, New Zealand
Specialized infant seats are available
Not recommended for travelers with poor cardiovascular health
Not recommended for pregnant travelers
Public transportation options are available nearby
Infants and small children can ride in a pram or stroller
Suitable for all physical fitness levels
Children below 8 years old are required to travel in a child safety car seat.
Children between 5-7 years old are also recommended to be in a booster seat for their safety.
Souvenir photos are available for purchase after your tour.
The caves are accessible to those with reasonable mobility, as there are good handrails and paths. There is no wheelchair access.
Caves average at a temperature of 16-17 degrees Celsius year-round.
Boat tour capacity is up to 23 people.
Tours are suitable for people of all ages and average fitness. Our scenic walks are short and optional. Please let our guide know at check in if you have any fitness concerns.
We can accommodate a stroller or a pram, provided it is fully collapsible and can fit in the luggage compartment of our buses.
Hell’s Gate have swimwear for both males and females for sale, subject to availability.
Please wear comfortable clothing suitable for the conditions, walking shoes, sun protection, jacket/warm layer & essential personal items.
You must be able to climb and descend stairs and walk on unpaved or uneven terrain.
No photography is permitted inside the Waitomo caves, and cameras and Go Pros cannot be taken on this boat tour.
For the bathing experience, guests can choose to bring their own bathing attire and towels or hire these items from Hell’s Gate at a small cost.
The mud bath experience is controlled to a maximum of 20 minutes on the basis of safety.
Guests are advised to shower before entering the pools in order to remove any makeup, sunscreen or other products applied to the skin as we cannot confirm what is in each product and therefore if a reaction with the Sulphur will occur.
Both children and adults need to comfortable with the heat, and Hell’s Gate recommends taking regular breaks to ensure overheating does not occur.
The list of medical conditions below highlight some of the main medical conditions where the geothermal pools may not be advised: Pregnancy, Low or High Blood Pressure, Mobility Problems, Active or Under Active Thyroid, Verruca/Warts, Heart Conditions, Epilepsy, Skin diseases/disorders, Diabetes, Metal Pins/ Plates, Claustrophobia, Ear Infections, Cancer, Recent Surgery, or Sulphur Allergies.
If the guest has had or is suffering from any of the medical conditions, we strongly advise that they seek advice from their doctor prior to using the geothermal pools.
It is important that children (as well as adults) drink water while bathing to keep hydrated.
Please remove all jewellery before entering the pools as Hell’s Gate accepts no responsibility for tarnished jewellery.
You must be at least 18 years of age and present a valid photo ID in order to consume alcohol.
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
698pamr
15 Jul 2024
The staff worked with me to plan the perfect activities and hotels for us, based upon our interests and physical abilities. Our guide/driver was very pleasant, and took great care of us. It was so nice not to have to worry about anything! Everything was so well organized!
I didn't want to drive on the New Zealand roads, and ExperienceKart made our dream of visiting New Zealand a reality!
This tour in
North Island
is organized by
ExperienceKart
We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
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